Text message notification
Sends SMS to internal numbers—practitioners managers or ops lines—when booking events thresholds or operational alerts occur so the team reacts without refreshing the admin inbox alone.
Adding the App
- Configure an SMS transport your workspace supports—for example Textbelt —with credits allowances and compliant use.
- Open Apps → App Store and enable Text message notification.
- Add E.164 phone numbers per role verify each device receives a Send test.
- Set quiet hours and escalation order if the UI exposes them so overnight pings stay intentional.
Delivery failures Apps troubleshooting plus carrier DND and short-code blocks.
App-specific requirement
Employer and regional rules may require documented consent before operational texts to personal phones.
Usage
Ping staff when a new booking arrives
What it is for: Same-day responsiveness without staring at email.
Prerequisites: Numbers current role mapping accurate SMS transport healthy.
Escalate a likely no-show
What it is for: Recover the slot by calling alternate waiters.
Prerequisites: Timing rules tuned so escalations fire only after your policy threshold.
Broadcast an internal closure
What it is for: Snow power outage staffing emergency.
Prerequisites: Recipient group maintained avoid texting customers accidentally via this channel.
On-call rotations
What it is for: Fair hand-offs when only one responder should wake up.
Prerequisites: Calendar or ladder configuration kept up when people swap shifts.
Removing the App
- Open Installed apps → Text message notification uninstall or toggle off.
After you disconnect
Operational SMS alerts stop reassure the team via email Slack or pager path so nothing critical goes silent.
Data handling
Timelish clears active notification targets per retention policy historic delivery logs may remain for auditing until purged.