Email notification
Delivers templated emails for reminders confirmations follow-ups routed through SMTP App or vendor default whichever active.
Adding the App
- Prefer SMTP installed deliverability predictable else accept shared transport limits.
- Apps → App Store enable Email notification.
- Pick templates tones quiet hours jurisdictions marketing unsubscribe compliance.
- Send self test verify inbox not spam.
No mail Apps troubleshooting check SMTP DKIM quotas.
App-specific requirement
Transactional vs promotional classification laws CAN-SPAM GDPR consent vary consult counsel promotional paths.
Usage
Appointment reminder cascade
What it is for: Reduce no-show gentle nudges.
Prerequisites: Accurate attendee email captured booking channel.
Internal staff escalation
What it is for: Manager heads-up VIP booking.
Prerequisites: Routing rules mailbox monitored.
Post-visit gratitude survey
What it is for: NPS uplift.
Prerequisites: Survey link HTTPS stable.
Waitlist drip educational
What it is for: Nurture dormant interest.
Prerequisites: Honour marketing consent flags.
Failover SMS reference optional cross-link
What it is for: Multi-channel redundancy.
Prerequisites: SMS App installed quotas funded.
Removing the App
- Installed apps → Email notification uninstall halt sends.
After you disconnect
Automated sends from this layer stop configure another channel where continuity is required.
Data handling
Unsent queued messages drop active templates remain until an admin deletes them or the workspace export policy runs.
Provider hygiene
If you use SMTP separately turning off Email notification alone does not remove SMTP verify newsletter footers tracking links elsewhere still lawful.