Appointment notifications
Alerts practitioners coordinators desk teams via email summaries digest or instant pings.
Adding the App
- Ensure reachable mail pathway SMTP or acceptable default.
- Apps → App Store → Appointment notifications activate.
- Define distribution lists filters spam control sensitive data minimisation.
- Fire test synthetic booking.
Silence Apps troubleshooting plus spam filters quarantine.
App-specific requirement
PHI minimise subject lines abide policy never paste full diagnostic notes careless.
Usage
Instant new booking ping mobile friendly
What it is for: Fill last minute slots react.
Prerequisites: Staff mobiles push-to-email tolerant.
Digest batched hourly for quiet focus
What it is for: Reduce alert fatigue HQ oversight.
Prerequisites: SLA acceptable latency.
Cancellation with reason taxonomy
What it is for: Analytics staffing.
Prerequisites: Front desk disciplined reason capture.
Resource conflict escalation
What it is for: Room double booking alert.
Prerequisites: Rooms modeled inventory.
After-hours anomaly security
What it is for: Fraud booking spike detection integration optional.
Removing the App
- Installed apps uninstall staff email hooks.
After you disconnect
practitioner blind spots until SMS or push alternative confirm coverage.
Data handling
Historical notification envelopes logs may remain correlate investigations.