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My Cabinet (My account)

Gives returning clients autonomy reduces support load reinforces trust recurring revenue clarity.

Adding the App​

  1. SSO passwordless pathways optional OAuth social cautiously phishing aware.
  2. Apps → App Store → My Cabinet customise theme copy legal links accessibility.
  3. Map allowed actions reschedule window cancellation fee surfacing GDPR export.
  4. Test persona journeys mobile.

Auth loops Apps troubleshooting cookie SameSite MFA.

App-specific requirement​

Children accounts parental gateways jurisdiction dependent.

Usage​

Reschedule inside policy windows only​

What it is for: Reduce inbound calls.

Download receipts invoices​

What it is for: Accounting self-serve travellers.

Update contact preferences granular channel​

What it is for: Respect unsubscribe nuance lawful.

Payment method vaulted update security challenge​

What it is for: Friction balance fraud.

Loyalty milestones optional gamification restrained​

What it is for: Engagement without dark patterns ethics.

(Prerequisites: parity between staff edits client portal concurrency messaging.)

Removing the App​

  1. Communicate deprecation timeline offer alternate manage booking link.

After you disconnect​

clients lose self-service escalate support capacity plan.

Data handling​

profiles remain backbone CRM until privacy erase flows portal cosmetic gone.